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5 Commonly Asked Questions About ADDA GateKeeper

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Our beloved customers call ADDA GateKeeper the security nerve centre of their apartment complex. They are right in every sense. It is a tablet-based security management system. One that combines several compelling features to give you something near next to perfect to ensure that your community and the residents inside it are safe from crimes, perils & security breaches.

 

The product GateKeeper is the result of our worries & sense of responsibility towards the society. We believe that within the walls of a gated community, security becomes a collective responsibility and not just something that the guards or security personnel alone are responsible for. Above all, GateKeeper is a product that is designed to cover the shortcomings of human error and judgment.

 

All in all, GateKeeper is the best of it’s kind. We’re the most in-demand security system for apartments. But for those of you who are not so familiar with our beloved product, here are the answers to some of the most commonly asked questions about the ADDA Gatekeeper.

1. Does it replace guards?

Erm, no. But it empowers them. The ADDA GateKeeper is a tool, or rather a system that is jointly used by the security personnel and the people living in that gated community to function as one single unit to prevent crimes and perils.

 

Whatever system you have in an apartment right now can be enhanced with Gatekeeper. The guards at the gate will be provided with tablets pre-installed with the GateKeeper software. Using this, they’ll be able to digitally record details of every visitor, record and keep track of vehicle numbers that enter and exit the apartment, alert residents to visitors, track staff attendance and so much more.

 

In short, GateKeeper eliminates the issues arising from elements such as illegible writing in ledgers or missed entries or entering fake details at the time of checking into the compound. And it makes guards better at their jobs.

 

2. Does it have some kind of emergency management option?

Yes. The Indian Govt. shook some serious ground in 2017 when it mandated that every cell phone should have an inbuilt panic button. Either a single button or a combination of keys. While the move was appreciated, people soon realised that they’ll have to spend some money and upgrade their phones.

tablet based security management system

 

ADDA GateKeeper covers that. When you open the ADDA app, there’s a big in-app panic button that raises an alarm at the gates and also informs a safety contact. So, yes, in the event of an emergency, all you need to do is open the ADDA app and press the panic button. Help would come flying to you. You just need to pre-set a safety contact. It could be a neighbor or relative in close proximity to you. Personnel at the gate will be sent direct alerts from the app.

 

That said, GateKeeper operates around the idea of preventing crimes from happening by discouraging criminals with sheer elimination of potential loopholes to breach. Most people would think twice about committing a crime in a place where their photo, ID details and even mobile number has been verified and correctly recorded.

3. Should every resident have to download the app? Would the elderly find it difficult to use?

It is STRONGLY RECOMMENDED that everyone living in the gated community download the ADDA app. In the event that someone’s phone doesn’t support it, we suggest that at least one member in every unit MUST have the ADDA app on their phones. We still want everyone to have the app on their phones because you never know when you’ll need the panic alert button.

 

Now, the second part of the questions – would senior citizens find it hard to use? No. The app is very easy to use and the features that elders will be needing, like panic buttons, visitor notifications etc are pretty much straightforward and require only a few clicks.

 

4. How safe is our data on the ADDA servers?

We guard it with the best layers of security. If required, we are even willing to sign an NDA with you assuring you that the information you provide will never be breached.

We have been not only the leader in the industry, we’ve also been here the longest and we’re the most reputed player here. Big names in real estate such as Sobha, Prestige, DLF etc are proud customers of ADDA. We’re not trying to boast, but we’re the best at what we do. Not once have there been a breach and we strive every day to keep it that way.

 

5. Security guards get replaced very often. New guards come in from time to time, will it be difficult to train them to use GateKeeper?

The GateKeeper deployment team will pay a visit to your apartment specifically to train your guards. The application is very easy to use, even with only basic formal education, it should be fairly straightforward. If the MCs attend training provided by our on site deployment team, security personnel hired in future can be trained by the MCs themselves.

 

ADDA Is A Much Loved Product

GateKeeper has become a popular security solution among numerous apartment complexes across the country. Team ADDA is very passionate about eliminating potential situations for a criminal event to occur. We brainstorm regularly on how features in GateKeeper can be enhanced or what new features can be added to make it even stronger than it already is.

 

We’re also an industry leader in apartment management software. Over 18,000 apartment complexes across the country use ADDA’s products and we’re now gearing up to make our product global. We take pride in the fact that we’re a dedicated bunch, striving to make sure that every apartment complex turns into nothing short of a safe, secure haven.

 

We’ll be more than happy to provide a free demo of our products for you. Kindly get in touch with us to arrange an online demo.

 

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