Author Archives: Paul Maliakel

For Management Committee

Conventional Security Systems v/s Modern Security Systems in Apartment Complexes


What comes to your mind when you think of a gated community by a prominent builder? Acres of manicured lawns, gardens, happy families, state of the art amenities, pools, people leisurely strolling around and job opportunities for maids and the likes. Pretty much sums it up, right? Ever wondered what comes to the mind of someone with a sinister agenda at the mention of apartment complexes – cars, personal belongings, valuables, countless gadgets, many opportunities for crime and petty theft and much worse.

Pardon us for opening the article on a scary note. But if you give thought to just how much can be stolen or how much damage can be caused inside an apartment complex by one guy with a bad agenda, you’ll realise the need for tight security. Thankfully, for residents’ associations are strict about having security protocols and personnel in place. But unfortunately, in some residents, the system is just not strong enough to hold up against some perpetrators. And some housing societies have guards and CCTVs are just there because it is customary of all gated communities to have them. Such systems sometimes are merely functioning and until it is too late, associations do not realise just how incompetent their security was.

Conventional Security Systems Are Obsolete & Outdated

Let’s discuss about security measures inside apartment complexes. Here’s what they are comprised of –

  • A band of security guards distributed around the premises, exit/entry gates, clubhouses and other active spots
  • A CCTV circuit with cameras in every block, clubhouse, kids park and lanes
  • A record keeping system which is usually a ledger or similar physical entity typically used at the gate.

And that’s pretty much it! Do you realize that all of this cannot do much at preventing crimes? They may discourage crimes to a certain extent but once a crime is happening, not much can be done about it other than merely documenting it.

Here’s why –

  • Security guards are, at the end of the day, humans. They are prone to error. At the gates, some days have a surge of guests. Entering the details, verifying their identities, allotting parking spots for them etc are time-consuming. This could overwhelm them and they will start speeding up everything increasing chances of sloppy records.
  • Manually entering each visitors details is not just time-consuming. It also creates a rather long queue at the gate which could extend well into the main road disrupting traffic there. And this is something that annoys the visitors easily. Nobody wants to spend several minutes waiting for their turn.
  • While CCTVs are vital in any security system, they also need someone to constantly analyse the visuals they are broadcasting. Until there is human intelligence to decipher the visuals and act upon them if needed, CCTVs will merely capture videos of crimes and hazards. They deter crime, but rarely ever stop or even intercept them.
  • Physical ledgers, books etc kept at the gates can be really bad materials to aid in any investigation if the occasion calls for it. Guards may not have legible handwriting, they could accidentally enter incorrect details, the visitor could provide them details that are false. And such records are easily destroyed within seconds. Water could spill on them, someone could intentionally steal them, burn them or even tear pages out to cover their tracks.
  • Maintaining staff attendance is another big part of running a society. But such attendance books are so easy to fool, Maid 1 could sign for maid 2 because they are friends. When someone goes back to the records to calculate pay based on days worked, this could be bad. Such records play a big role in identifying the culprits behind crimes. And if they are easy to manipulate, they will be of no help during an investigation.
  • If a worker was previously removed from the premises for bad conduct, physical measures will do nothing at preventing his return a few years later. The security guards present at the time of him being expelled could no longer be working in the compound. People may fail at identifying that he was the blacklisted employee from a few years back. We’re sure we don’t have to elaborate on what entails if such a person returns.
  • Visitors who checked in could stay hidden inside the premises and wreak havoc later. If physical ledgers are your only means of recording visitors, they could enter their sign in the timeout column as well while checking in. At the end of the day, when the guard checks the register, he’ll think that everyone has indeed checked out.

We could go on all day about why conventional systems are no longer strong enough to hold fort against anyone with a mind to sneak in and cause harm. Despite this, many apartment complexes continue to stick to outdated measures such as the ones mentioned above.

Associations often hire a band of guards from agencies that provide security personnel. The MCs expect them to have all the training required for the job and rarely provide any training related to their apartment specific needs. Needless to say, this leaves the guards on their own to use whatever limited training they have to guard an entire community with thousands of residents.

Why does this happen? Why do communities get lax about something as vital as security? Simple – it is convenient. It is convenient to pretend that you’ve done everything right until a mishap takes place. But the price you pay for convenience is quite high. Which is why those who are serious about security use a combination of human intelligence and software solutions to put up a near next to unbreachable security.

ADDA GateKeeper: Keeping Crime At Bay, One Apartment At A Time

Software solutions have numerous benefits over conventional manual security measures. They are less prone to error, they work round the clock, are easy to update/upgrade and are tougher to tamper with. Here are some of the features that the Gatekeeper app offers.

  • ADDA Gatekeeper subscription includes two tablets that the guards would be trained to use. Using this, visitor details, photo capture, attendance records etc can be digitally saved and stored for future use.
  • Gatekeeper alerts you when a visitor has checked in and has not exited premises even after a considerable length of time. Helps immensely in locating any visitor who is still lurking around.
  • Biometric parameters will be used to capture staff attendance. That would be very difficult to fake or impersonate. Fingerprints of staff and domestic helpers can be recorded so even if someone gets blacklisted, saved biometric parameters can help the security guards identify them should they try to enter the premises once again.
  • Digitally stored records are difficult to tamper with. Such records can be accessed by guards and MCs everyday to check for activity within the society.
  • The ADDA Gatekeeper app comes with an in-built panic alert button for medical and non-medical emergencies. The button can be used to alert personnel at the gates and a safety contact of your choice to come rushing to you. In your situation allows it, you can even enter nature of emergency so that first responders can come prepared to handle your emergency.
  • The Gatekeeper app can be used to keep track of move in/move out of tenants. Otherwise, you might be clueless about people who move out and still access amenities.
  • The app will also help you make sure that drinking water tankers are actually emptied by checking tank parameters.
  • Gatekeeper allows residents to create digital invites that can be shared with guests they are expecting. The guests can then show this at the gate to avoid long queues and procedures to check into the society.

Talk to our Product Specialist

The app packs a very powerful punch and is used by hundreds of apartment complexes within the nation. At ADDA, we understand the dangers of having an incompetent security system which is why we work around the clock to ensure that the Gatekeeper app does everything required to deter, prevent and stop crimes.

Remember, the price you pay for choosing what is convenient over what is effective is way too high. This is a matter that concerns the safety of hundreds of residents who pay you maintenance dues for security and other features. So be wise about your decisions.

Want to check us out? Click here to schedule a demo. We would love to help you out.

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For Management Committee

Rise High Stories: Waste Management


We know that many of you have been looking forward to hear the stories of the outstanding initiatives that have been taken by our Winners. So, we have decided to publish the stories from all the categories starting with Waste Management as our first story. Hope you like them!

Category: Waste Management

Winners: Whispering Palms Xxclusive, Mumbai & Matoshree’s Pearl CHS Ltd, Mumbai

Whispering Palms Xxclusive is a 322 units community with around 1200 residents and 300+ staffs – around 470 kg of waste is generated per day. The residents were tired of the overflowing landfills, soil contamination and health hazards. Finally the community came together looking for solutions.

There are four important stages involved in the total waste management :

  1. Segregate waste
  2. Composting wet waste
  3. Dry waste management
  4. Reduction of waste generation

One major reason behind this success story is the involvement of the residents in the initiative. From creating segregation policies, spreading awareness, educating and most importantly monitoring, reinforcing the segregation, the whole community including the children played a part in it. They Adapted Bangalore’s 2bin1bag model to suit the apartment, each household were given 2 buckets and 1 reusable bag. They turned the initiative into fun activities among the community by painting the waste drums and assigning duties to the student volunteers.

E-waste, Medical waste and Broken glass (Sharps/Expired medicines) were deposited at an assigned place / handed over separately.

Steps involved in wet waste management were : Identifying types of compostable waste, estimating daily quantity, evaluating suitable composting methods and implementing the same. Cement tanks were constructed for composting, metal mesh cylinders for leaf collection and composting. Pots provided to dispose off Pooja flowers. Shredder machines to reduce size of waste (leaves, twigs,wet waste). Total investment was approximately Rs 3.6 lakhs (including building tanks, shed, shredders, tools and implements). Two additional housekeeping staff were hired to facilitate the waste management related work.

For the dry waste, firstly they categorised it, identified vendors and for some categories, they even partnered with neighboring communities to reduce the cost. And all the reject wastes are given to BMC for disposal.

And, the impacts of all these??

  • At 295 kg per day, the society generates almost 9,000 kg of wet waste every month. Since starting composting in January 2018, they have converted approximately 40,000 kg of wet waste into compost (the starting handling capacity was 200 kg/day which has been enhanced) – and saved this from getting dumped in landfills
  • Compost generated (approx. 900 kg per month) is used in the extensive gardens of the society, saving on the manure costs that were being incurred. It is also sold to residents and people in the neighbourhood at Rs 10-20/kg
  • Sale of approx. 1,200 kg of dry waste per month, generates an average of Rs 10,000. While half is retained by the society for the waste management project, half is distributed among the housekeeping staff as incentive
  • Over 10,000 Tetra Paks have been given to RUR for recycling. The society has received a certificate of appreciation from RUR, and also a collection bin and bench made of recycled Tetra Paks.
  • Two truck loads of plastic waste (bags and other plastic waste not accepted by raddiwalas) have been sent to Urja Foundation. In addition to our society’s plastic waste, waste from individuals of neighbouring societies has also been sent. This will be converted into fuel and road plastic.

And many more…

The community receives frequent calls for advice on waste management.

Also, societies in the neighbourhood are trying to replicate the system we have put in place.


At the same time, Matoshree’s Pearl CHS Ltd, Mumbai, a 65 units residential community is a living example of sustainable living in an urban setup.

With the decentralised waste management system, the society manages to divert 1-1.2 tonnes of waste from the landfills. The Project was flagged off on the auspicious occasion of Swachh Bharat Mission on October 2nd 2017.

The residents of Matoshree’s Pearl showed extensive support for installation of waste management project in their premise. Multiple workshops were conducted for housekeeping staff, domestic helps and residents to sensitize them to carry out segregation at source.

Segregation at source forms the base of waste management pyramid. An effective segregation at source ensures 50% of successful waste management. Through various modules, sessions and discussions, an effective strategy of 3 bin segregation at source was installed – the waste was segregated into Biodegradable kitchen waste which was collected in biodegradable bags, the dry recyclable waste was collected in crates without any bags, while the trash component was collected separately, which was the only component being disposed to the BMC trucks.

The biodegradable kitchen waste was managed using RURs GreenGold Aerobic bio composter which replicates the nature’s way of recycling and requires Zero electricity input incurring low maintenance costs.The optimal balance of Air-Temperature-Moisture ensures naturally accelerated and odourless composting process. Most importantly it is a fully enclosed system making it pest/rodent resistant.


Four medium sized composter units were installed on the terrace under the water tank. The secondary segregation and the composting process happen on the terrace and GreenGold compost is generated in a span of 45 days. Finally, the ready compost is mixed with equal quantity of soil and used as potting mix to grow organic vegetables like palak, methi, mint, bhindi, cucumber, bottle gourd, tomatoes, chillies etc. Fruits such as pomegranate, guava, banana are also grown on the terrace successfully using home grown organic compost.

Matoshree’s Pearl, has an excellent system to divert dry waste from the landfills. The dry recyclables are collectively accumulated from the households and then segregated at source into 7 bins viz paper, thick plastic, cardboard, metal, thin plastic, glass bottles, Tetra Pak cartons and electronic waste. Each category of waste is kept clean and flattened so as to minimize the space required for storage. The dry waste is then auctioned to the responsible recyclers who then collect it monthly as the segregated dry waste are of value. The empty Tetra Pak cartons including the straw and plastic caps are collected separately and deposited to nearest Sahakari Bhandar outlet which is then sent for recycling into garden benches and school desks. The revenue generated during the auction of the dry recyclables is used to support the waste management project, by incentivizing the staff dedicatedly working for greener tomorrow.

The residents carry cloth bags for their regular shopping. Additionally, they encourage members to practice responsible consumerism and consciously buy products with less packaging materials, and product with packaging materials of higher recyclability. Moreover, they are also motivated to slowly phase out bin liners to reduce plastic waste production. Some of them use newspaper liners while others have removed the liners altogether. They also divert the dry leaves from the neighboring societies into composting saving them from going to the landfills.

The society has made a conscious effort to educate their children to be responsible eco-citizen and understand the consequences of irresponsible waste dumping. The kids are involved in the terrace gardening and composting activity which keeps them connected to nature.

ADDA Neighborhoods of Tomorrow is a platform where extraordinary initiatives like these are going to be recognised and shared. Follow this space for more stories like these!

Be there at the event on 8th of September to hear the story from the creators themselves!!

Register yourself at


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For Management Committee

New feature “SHIFTING” on the GateKeeper Tablet


Most residential communities face the below issues:

1) We don’t know when a new Owner or Tenant Moves In.

We want to know and add them to our Central Database on ADDA.

2) We don’t know when an Owner or Tenant Moves out.

We wish to ensure they have paid all their Dues, completed other Move-Out processes, de-activate them from ADDA.

These Issues are now SOLVED!

Announcing the launch of the new feature “SHIFTING” on the GateKeeper tablet, in hands of the Security Guard!

Whenever a Movers Truck comes in, they can capture minimum data of the new Owner/Tenant.

This shows up in your ADDA Admin view instantly, and your Manager can complete the verification and add the New Resident to your central ADDA database.

The Move-In charges can get posted instantly as well!

In case the Movers Truck is for a Move-Out, the Guard marks this Flat as being Moved Out, which sends instant notification to the Manager who can then ensure that Move-Out processes have been followed!




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For Management Committee Residents

7 Ways How Gate Management System, ADDA Can Help You Celebrate This New Year

New Year is around the corner and it’s almost time to bid adieu to 2017. New Year’s Eve is a time to reflect on the past and revel in the great big beautiful tomorrow.  Residents are busy planning on making  the new year eve celebrations a Delightful experience in their home & community

Make this New Year’s eve a fantastic night for you and your neighbours. We’re here to help you plan and execute your New Year Celebrations.

So for all aspiring party hosts of this year, here’s how Gate Management System ADDA can help you throw the best new year bash ever!

Expected visitors

Do you have a long list of expected visitors this festive season? And those many annoying calls from your security guard, asking to verify your Guests?

That’s all old stories now!

ADDA GateKeeper - Expected Visitors

Add your guests as Expected Visitors using your ADDA GateKeeper App and make them feel special. Security Guards will let your Guests through without making them stand in the long queue at the gate trying to make entries. Welcome your Guests this season, to your Home with this smart technology.

Talk to our Product Specialist


Are you planning to gift something special to your Domestic Help (Maid, Cook, Driver, etc.) this festive season?

gift pass ADDA

You can add it as a Gift-Pass in your Gate Management System, ADDA GateKeeper and your staff can walk out of the Security Gate, without being asked Gratuitous questions by the Security.

Panic Alert in Gate Management System

Well, what if things do not go the way you planned, do not PANIC. Raise a Panic Alert. With your house, all arrayed up for the celebrations and with guests in your house, you do not want to take a chance.

ADDA App - Panic Alert

Security Guards are immediately notified on raising a Panic Alert and they can hurry to your help. On the other hand, a few of your neighbours also get notified. This assures you get immediate help in case of an emergency.


You want to start the new year with a glowing new-like home, Don’t you?

And you been neglecting that ever blinking light in your balcony or that leaking tap in the kitchen? What you can do is raise a ticket through HelpDesk in the ADDA App, and your society help (plumber/electrician) would come and get them fixed.

Facility Booking

Planning to host a new year’s party this time?and not able to find a place to host it, then why not book a facility from your community. All you have to do is open Facility Booking in the App, check for availability and confirm your booking by making a payment right from the App.


This feature is mainly for the Management Committee members. If at all you want to announce any specific Guidelines or want to announce the specifics of your community event. All you have to do is post a Notice in ADDA Admin App and your message goes right to the phone of all residents.


Our all-seeing Discussion Forum can be used for coming together as a community.  A lot of good things start happening when neighbours come together to work towards solving common issues. Our discussion forum brings together the collective knowledge of the community to your disposal.

So, wait no more! Hurry! download the App if you have not done it already and gear up for your New Year preparations!

Let the festivities begin!  Gather, socialize and forge friendships that will last a lifetime. Welcome the new year with joy and peace. Happy New Year everyone from all of us here at ADDA, May the year ahead bring you nothing but joy and prosperity!

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